At Platusic Design Creative Studio we focus on listening first and foremost. We start off with a discovery call to learn more about you and your business and how we can help with all your design needs.

WHAT TO EXPECT

After our initial branding call, you will then receive the branding packages or a custom design quotation based on your request. Once a quote is agreed upon, the contract and agreement outlining the terms and conditions of the design project will be forwarded to you. A timeline of deliverables working backwards from the completion date will also be provided.

Branding & design clients will then receive a complete, in depth questionnaire to really get you thinking about your brand, your target market and what overall design aesthetic you would like to achieve. This helps us to learn about you and your business, and allows us to gather a strong direction moving forward.

I look forward to designing a branding piece that you will love and making your vision a reality!

ORDERING PROCESS

Once a project quote is approved, we can then move forward with your design project. A 50% deposit is required upon order and balance is due prior to final production files being delivered.
Rush orders can be considered, however additional fees may apply.

PROOFING PROCESS

A digital PDF proof of your design project will be created and sent via email.

PLEASE NOTE: It is the client’s responsibility to ensure all content is correct, i.e. spelling, grammar etc. 2 rounds of complimentary revisions can be made at this time. Minor revisions are incorporated into the scope of work. I work together with you to achieve the ultimate design piece. Although I aim to please, should a change of heart or direction be had once a direction has already been confirmed, we can then rework the quotation and adjust accordingly. Please note, any time in excess of the allocated hours agreed upon may be deemed as billable. Once approval is received, the files will be sent off to you. Due to the custom nature of these products, no refunds will be issued once an order is placed** It is your responsibility to check all items for accuracy prior to printing. We will not be liable for all items printed after your approval. If, for whatever reason you are not happy with your order, please contact me within three days of receiving your order. Platusic Design Creative Studio will do our best to achieve 100% client satisfaction. Please note that colours and appearance can vary from screen to screen.

OWNERSHIP

Platusic Design Creative Studio maintains legal copyright to any and all artwork and design pieces produced. Artwork provided may not be reproduced or edited and altered in any way. No native design files will be released unless otherwise agreed upon within the client contract and agreement. If you would like to have access to the legal copyright, a new payment agreement and copyright release contract will need to be created and signed.